Terrasses Bonsecours Montreal FAQ's

Ticket Sale Info:

What is the surcharge?: Tickets are subject to a per ticket surcharge which is shown in the ticket selection page at the time of purchase.
What forms of payment are accepted?: All major credit cards are accepted by Terrasses Bonsecours Montreal, including Visa, Mastercard and American Express
How much do tickets cost?: Ticket costs vary for each show. Please refer to the show you wish to buy tickets for for pricing information.
When will I receive my tickets?: The tickets for Terrasses Bonsecours Montreal are electronic. After you have purchased you will receive your E-tickets via email. Please print your email and bring this with you to the venue. This confirmation email is your E-ticket and contains a unique bar-code with your ticket purchase details. Upon arrival at the venue you will be asked to present your E-ticket with the bar-code for scanning verification along with valid ID or the credit/payment card the tickets were purchased with.
What is the service charge?: Tickets are subject to a per ticket service charge which is shown in the ticket selection page.
Is this site secure?: Yes, all your details are held securely on our systems. Your credit or debit card details are NOT retained by us. When processing payments, we use a SSL secure connection to the bank’s computers.
What name will appear on my Credit Card or Bank Statement?: Terrasses Bonsecours Montreal ticket payments will be handled by Venue Driver and this will appear on your card statement.
Can I get a refund?: Bookings are NON REFUNDABLE and NON TRANSFERABLE.

Ticket Purchasing:

Am I able to buy tickets over the telephone?: No, tickets are only available through the Terrasses Bonsecours Montreal website.
Once I have ordered will I receive an order confirmation?: Yes absolutely. Be sure to check your email inbox for your order confirmation. If you can’t find it there be sure to check your spam box.
If I have any questions concerning my purchase can I contact someone?: Yes, please contact http://support.venuedriver.com and someone will get back to you within 24 hours.
Can I get replacement tickets if I lose my tickets?: If you email http://support.venuedriver.com and enter your order confirmation in the email, we will be sure to resend your electronic ticket.
What forms of payment are accepted?: All major credit cards are accepted by Terrasses Bonsecours Montreal.
What happens if a show is rescheduled or cancelled?: You will be offered the opportunity to transfer your tickets to the new date, or receive a refund
Am I able to cancel my tickets if I am unable to make the show?: No tickets are non-refundable

Terrasses Bonsecours Montreal
Support: http://support.venuedriver.com